Allergic reactions are not common and only happen to a select group of people with very sensitive skin. All of the creams we sell contain herbal and natural ingredients which normally do not cause allergic reactions. However, people with sensitive skin react to the preservatives and or sunblock ingredients (Feiya Day Cream and Sunblock Lotion).
The best way to prevent an allergic reaction is to know if one will occur. Prior to using the cream, apply a thin layer to a tiny spot on the face that can be covered by your hair. Throughout the day, observe it to see if the spot becomes puffy, itchy or warm. If any of the three occur, then you have an allergic reaction to the cream and should not use it at all.
What to do?
Mild Reactions: Defined as itchyness with NO swelling or warm feeling. Please stop using the cream and contact us to send you a Feiya pH Balance Cream sample. Once you receive the cream, apply it in the morning as the first layer for the next three days. On the fourth day, apply the cream that caused the itchy reaction and see if the itchy feeling comes back. If the allergic reaction comes back, discontinue using the cream indefinitely.
Moderate Reaction: Defined as very slight swelling or warm feeling with itchyness. Walk into any pharmacy and purchase an OTC (over-the-counter) medication called Claritin or Zyrtec and take one tablet right away. Apply Benadryl Cream (also an OTC item) to the affected area. If swelling does not improve, please make an appointment to see a doctor for a prescription medication. Please do not use the product anymore.
If you have a prior allergic reaction to any cosmetic products in the past, you will have a good chance of an allergic reaction to the products we sell. For your safety, please do not try our products at all.
Disclaimer: Please use the products at your own risk. We are not liable for any allergic reactions that may occur.